FAQ
Frequently asked questions
- How do I download the Salve app?
- How do I sign up?
- How do I log in?
- Why is my account not syncing?
- Why can't I sign up? ('something went wrong' error)
- Why can't I log in?
- What's my clinic's invite code?
- How do I reset my password?
- How do I receive notifications?
- How do I turn off notifications?
- I've changed my phone number; why can't I log in anymore?
- I've changed my email address; what should I do?
- How do I change clinics?
- My medications and/or appointments don't look right; what should I do?
- Why isn't password reset working?
- Why can't I send my clinic messages at certain times?
- What are provisional appointments?
- How do I stop my partner from seeing my treatment information?
- I haven't received my SMS verification code
- I can't view a letter/document sent to me (iPhone)